Cookie Policy
Cookie Policy
A clear guide to how Velnira uses cookies and similar technologies to keep our personal care, wellness, and family health store secure, functional, and easier to use.
We use technology with practical purposes in mind and explain the controls available to you.
The technologies behind a smoother store visit.
Cookies are small text files stored by your browser. Similar technologies, such as pixels or local storage, can perform related functions. The categories available on our store may depend on current features, providers, location, and your choices.
Strictly necessary
These support core functions such as secure navigation, session continuity, shopping cart activity, checkout, account access, fraud prevention, and preference recording.
Required for core functionsPreferences
These may remember choices such as language, region, display settings, or other selections so the store can feel more consistent on a return visit.
Based on settings and consentAnalytics and performance
These may help us understand page visits, navigation patterns, technical errors, and broad store performance so we can improve clarity and usability.
Used where permittedAdvertising and measurement
Where enabled, these may measure campaign effectiveness or help present more relevant messages. Their use depends on applicable law, store configuration, and available choices.
Choice controls may applyFrom visit to useful store function.
When you visit Velnira, your browser may exchange limited technical information with our store and approved service providers. The exact information depends on the feature you use and the choices available to you.
You visit
Your browser requests store content and may receive necessary identifiers that keep the session stable and secure.
A function responds
A cookie may help retain a cart, remember a choice, prevent misuse, or measure whether a page works as intended.
Limited data is read
Depending on the tool, this may include device, browser, page, referral, timestamp, interaction, or approximate location information.
Your choices apply
Browser controls, available consent tools, and applicable privacy rights may limit non-essential technologies.
What may be collected and why.
We aim to collect only information that is relevant to operating, protecting, understanding, and improving the online store. Not every item below is collected during every visit.
Information associated with cookies
Depending on the technology and your activity, cookie-related information may include:
- Internet Protocol address and approximate location inferred from it
- Browser type, device type, operating system, and language
- Pages viewed, referral source, timestamps, and navigation events
- Cart, checkout, account, and preference interactions
- Technical diagnostics, security signals, and error information
How we use the information
Cookie-related information may be used to deliver store pages, maintain a shopping session, remember selections, protect checkout, reduce fraud, identify technical problems, understand general engagement, improve navigation, and measure communications where permitted.
We do not use cookies to make medical diagnoses or to promise health outcomes. Product browsing information supports the shopping experience; it is not a substitute for professional care.
First-party and third-party tools
First-party cookies are set through Velnira. Third-party cookies or similar technologies may be provided by companies that support hosting, payment processing, security, analytics, communication, or advertising functions.
Those providers may process information under their own terms and privacy notices. We select services for practical store purposes, but their technologies and retention practices may change independently.
Session and persistent storage
Session cookies generally expire when you close the browser. Persistent cookies remain for a defined period or until deleted. Duration varies by purpose, provider, store configuration, and your browser settings.
We do not assign a single universal duration because doing so could be inaccurate. You can inspect and delete stored cookies using your browser controls.
Sharing and legal choices
Cookie-related information may be disclosed to service providers that help us operate the store and perform services on our behalf. Where advertising or measurement technology is treated as a sale or sharing of personal information under applicable law, eligible users may exercise the opt-out rights required in their jurisdiction.
We may also disclose information when reasonably necessary to protect rights, prevent misuse, comply with law, or respond to valid legal process.
Children and family products
Our store is intended for adults making purchasing decisions. Offering family, child, or baby wellness products does not mean the website is directed to children. We do not knowingly use cookies to profile children in violation of applicable law.
If you believe a child has provided information through the store without appropriate authorization, please contact us so we can review the concern.
Choose how your browser stores information.
You can use browser settings to review, block, or delete cookies. Blocking strictly necessary cookies may prevent the cart, checkout, account, security, or preference tools from working correctly. If a cookie preference tool is available on the store, it can be used for the choices presented there.
Browser settings
Most browsers let you delete stored cookies, block future cookies, or receive a notice before storage. The location of these options varies by browser and device.
Preference and consent tools
Where a store preference tool is presented, use it to adjust available non-essential categories. A necessary cookie may remember the choice so the store can apply it.
Opt-out preference signals
Where required by applicable law and supported by the store's configuration, recognized browser-based opt-out preference signals may be processed as a request to opt out of covered activity.
Do Not Track
Because there is not one universally accepted standard for Do Not Track signals, responses may vary. Other legally recognized preference signals are handled where applicable.
Practical technology for everyday care shopping.
Cookies can help keep personal care essentials in a cart, preserve a secure checkout session, or show us when a wellness guide is difficult to navigate. We use these functions to support a clear, reliable store experience—not to replace professional health advice.
Security measures reduce risk, but no internet transmission or storage method is completely secure. Keep your device and account credentials protected, and contact us if you notice unexpected store activity.
Updates to this policy
We may update this Cookie Policy when store features, providers, legal requirements, or our practices change. The effective date at the top of the page identifies the current version. Material changes may also be communicated through the store when appropriate.
Questions or privacy requests
If you have a question about cookies, available choices, or a privacy request, contact Velnira using the details below. We may need information reasonably necessary to understand, verify, and respond to the request.
Need help with your privacy choices?
Our support team can help explain this policy, direct you to available store controls, or receive a privacy-related request. Please do not send payment card details or sensitive health information by email.